Adding Two-Factor Authentication (2FA) to our account significantly enhances your security. Below is a step-by-step guide to set it up, log in, and resolve any potential issues.

To generate the required 2FA codes, install one of these trusted apps on your phone by scanning the QR code with your camera:

After entering your username and password, a new screen will appear with a QR code.

2. Set Up Your Authenticator App

• Open your chosen authenticator app.

• Select the option to add a new account (usually labeled “Scan QR Code” or represented by a plus icon ).

• Use your phone’s camera within the authenticator app to scan the QR code displayed on your account screen.

3. Complete Setup

• Enter the 6-digit code generated by the app to verify the setup.

4. Save Your Recovery Code

• A recovery code will be displayed once setup is complete.

• Copy this code and store it somewhere safe.

Note: This recovery code is critical for regaining access to your account if you lose access to your authenticator app.

Log in as usual.

2. Enter Your 6-digit code.

When prompted, open your authenticator app and retrieve the 6-digit code. Enter it into the login field.

Pro Tip: During login, you can save your device for 30 days to avoid entering the code on that device repeatedly.

If you experience issues with 2FA, try the following:

• Use Your Backup Codes

If you lose access to your authenticator app, use one of the backup codes you saved during setup.

• Contact Support

If you don’t have your recovery code, reach out to [email protected] for assistance. They will manually reset your authentication method and help you regain access to your account.

By enabling 2FA, you’re ensuring the highest level of security for your account. For additional questions or support, don’t hesitate to contact us—we’re here to help!